Privacy Policy
Effective Date: 2025
Dooorbell (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and services (the "Services"). By using Dooorbell, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you create an account or use our Services, we may collect:
- Your name
- Your email address
- Property photos and related content uploaded by you
All payments are processed securely by a third-party provider (Stripe). We do not store or have access to your full payment information.
How We Use Your Information
We use the information we collect to:
- Process your orders and deliver digital products
- Manage your account and provide customer service
- Send important order updates
- Send marketing communications (with the ability to opt out)
- Improve and personalize your experience with our Services
Sharing of Information
We do not sell, rent, or share your personal information with outside parties for marketing purposes. We may share information only as necessary to comply with legal obligations or protect our rights. All billing and payment processing is handled securely through Stripe.
4. Cookies and Tracking Technologies
We use the information we collect to:
- Analyze usage of our site and Services
- Improve platform performance and user experience
- Support marketing and advertising efforts
You will be informed if/when tracking technologies are implemented, and where required, you will have options to manage your preferences.
6. Data Security
We take reasonable measures to protect your information, including secure servers and platform protections. However, no system can guarantee 100% security, so you use our Services at your own risk. All financial transactions are secured and processed through Stripe, an industry-leading third-party payment processor.
7. Children’s Privacy
Dooorbell’s Services are not intended for individuals under the age of 13. We do not knowingly collect information from children under 13.
8. International Users
If you access our Services from outside the United States, you agree that your information may be transferred to and processed in the U.S. We will take steps to ensure your data is treated securely in accordance with this Privacy Policy.
9. Changes to This Policy
We may update this Privacy Policy occasionally. If material changes are made, we will notify users via email or through a notice on our website.
10. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at: help@dooorbell.com